Service Technician
Company: Wilo EMU USA LLC
Location: Cedarburg
Posted on: November 7, 2024
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Job Description:
Description: Join us at our new facility in Cedarburg! Wilo USA
LLC is a subsidiary of Wilo SE, which is headquartered in Dortmund,
Germany. Wilo is one of the leading manufacturers of pumps & pump
systems for heating, cooling & air-conditioning solutions, water
supply, and sewage & drainage. Wilo USA acquired Weil Pump and Scot
Pump in 2017, American-Marsh Pumps in 2019, QuantumFlo in October
2021 and Plad in 2023.We offer exceptional benefits: Health,
Dental, Vision, Life and Critical Illness Insurance, Employee
Assistance Program, Health Savings Account, 401(k) and match,
Tuition Reimbursement, PTO 19 days, 10 holidays, 6 sick days. New
facility with: on-site gym with personal training, on-site clinic,
climate controlled plant, and natural lighting. Position Summary
The Service Technician will work independently, under the direction
of the Service and Returns Lead, to diagnose issues, make repairs
of warranty pumps and other products.
Essential Duties and ResponsibilitiesThe essential functions
include, but are not limited to the following: - Troubleshooting
and diagnosing problems of pump or other products. - Run basic
diagnostic tests to detect minor problems. - Disassembling pumps
when needed. - Update Warranty Ticket System. Maintain detailed
records and documents of equipment and update warranty ticket
system. - Communicate with Sales Dept regarding service tickets. -
Assist with customer/Rep trainings on products. How to properly
operate or repair. - Inspect shipping damage and document on ticket
system. - Tear down of non-warranty product and dispose of scrap. -
Troubleshooting over the phone for pumps and equipment may be
required. - Occasional site visitation for troubleshooting and/or
repair of pumps and equipment if needed. - Work in a safe manner
while maintaining 6s.Requirements: Minimum Qualifications
(Knowledge, Skills, and Abilities) - High School Diploma - or the
equivalent - Mechanically inclined. - Strong problem solving skills
and attention to detail - Steady work history - Ability to work in
a team - Positive communication skills - Stand for 8 hours and
lifting up to 50lbs. - Share our values of fairness, respect,
passion, responsibility, and integrity
PM22
PIf90d308c996d-37248-35827548
Keywords: Wilo EMU USA LLC, Palatine , Service Technician, Professions , Cedarburg, Illinois
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