Restaurant Operations Manager

Company: Small Cheval - Chicago
Location: Chicago
Posted on: November 1, 2024

Job Description:

Restaurant Operations ManagerSmall Cheval, a part of Hogsalt, is seeking a dedicated and experienced Restaurant Operations Manager to join our team. With 11 quick-service locations, we are expanding our presence in the Chicagoland area and looking for a leader who can help us maintain our high standards of quality and customer service.Key Responsibilities:

• Manage restaurant operations, including staffing, scheduling, and inventory management.
• Ensure compliance with company policies and procedures.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Collaborate with the Events, Marketing and Branding, Purchasing, Culinary, and Small Cheval Director teams to promote the overall financial health of the restaurant.Requirements:
  • At least two years of FOH leadership experience in quick-service or full-service restaurants.
  • Experience with staffing/scheduling, including recruiting, training, schedule writing, and payroll.
  • Experience managing a P&L and strong financial understanding.
  • Ability to identify problems and be solution-oriented regarding service and restaurant operations.What We Offer:
    • A competitive salary and quarterly bonus program.
    • A full suite of benefits, including medical, dental, vision, life insurance, a 401(k), commuter benefits, dining rewards, and paid time off.About Small Cheval:Small Cheval is a Chicagoland original. We took the essential basics of a summer afternoon on the patio - burgers and beers, fries and cones - and made that the whole menu. We get lines out the door, but we've got the rush down to an art, delivering the most satisfying food hot and quick. It's the kind of thing that only happens when you're part of a team that loves the rush, loves working together, and loves sending customers back out into the world satisfied and happy.

Keywords: Small Cheval - Chicago, Palatine , Restaurant Operations Manager, Hospitality & Tourism , Chicago, Illinois