Customer Service Representative

Company: R&R Human Resources Solutions
Location: Woodridge
Posted on: November 1, 2024

Job Description:

Cook's Direct, Inc., located in Woodridge, Illinois, is a distributor and the reselling leader of commercial kitchen supplies and equipment for large volume foodservice operations. Our employees strive to provide the best products and most knowledgeable response to our customers. This is a hybrid position - 2 days at home and 3 days in the office. We are seeking a Customer Service Representative who is a detail-oriented, energetic individual. You will be working directly with our customers and our sales team. You will be responsible for answering customer calls and emails, placing orders, following up on orders, providing customers with quotes, order information and interacting with the sales team.--ResponsibilitiesMaintaining and enhancing customer relationshipsCompleting quotes for the sales teamEntering customer ordersFollowing up with customers on open return issuesUnderstanding and qualifying customer's needs and wantsUpdate customer records in MS Business CentralSkills/RequirementsExperience--with order entry and handling product returnsAbility to multi task in fast-paced environmentSelf-motivated and extremely detail orientedExcellent phone and computer skillsPrevious experience working in customer serviceHigh School diploma or equivalentBENEFITSCook's Direct offers competitive salaries--Health, Dental and Vision benefits package401(k)--Bonus programCook's Direct Inc. provides a competitive compensation package, a great working environment, work from home option on Monday and Friday and a full line of competitive benefits including medical, dental, life, AD&D, LTD, 401(k), and vacation time. If you are interested, so are we.-- Please apply!Cooks Direct is committed to creating a diverse environment and is proud to provide equal employment opportunities in all employment practices. We will honor your experiences, perspectives, and unique identity.Powered by JazzHRCompensation details: 22-23 Hourly WagePI7cb5034c1392-25660-35739971

Keywords: R&R Human Resources Solutions, Palatine , Customer Service Representative, Hospitality & Tourism , Woodridge, Illinois