PX Strategy & Employee Engagement Director
Company: Fetch
Location: Madison
Posted on: October 6, 2024
Job Description:
The role:
- The PX Strategy & Employee Engagement Director will play a
pivotal role in shaping and executing the strategic direction of
Fetch's People Experience team.
- Reporting directly to the Chief People Officer, this individual
will lead internal communication strategies, oversee critical data
analysis and performance metrics, and drive alignment across all
functions within People Experience. This role requires a balance of
strategic thinking and operational execution, ensuring the
organization's goals are met through data-driven insights and
clear, consistent communication.
Scope of responsibilities:
Strategic Leadership:
- Strategic Planning: Lead the development and execution of
People Experience strategies in alignment with company-wide goals,
partnering closely with senior leadership to define long-term
objectives.
- Data-driven Decision-Making: Analyze and interpret data from
various sources (employee engagement surveys, performance metrics,
recruiting metrics, etc.) to provide actionable insights and
recommendations that improve the effectiveness of People Experience
initiatives.
- Trend Monitoring: Stay ahead of industry trends and benchmark
performance against competitors to inform strategic adjustments and
optimizations.
Operational Excellence & Analysis:
- Performance Metrics: Develop and monitor key performance
indicators (KPIs) related to employee engagement, internal
communication effectiveness, and overall People Experience
strategy. Present findings to the executive team to drive strategic
decision-making.
- Data Integration: Collaborate with the People Analytics team to
ensure seamless integration of data insights into the People
Experience strategy, influencing talent management, retention, and
organizational development efforts.
- Gap Analysis: Identify gaps in internal processes and systems.
Recommend and implement operational improvements that drive
efficiency and enhance the employee experience.
Project & Program Management:
- High-Impact Projects: Oversee the execution of key strategic
projects, managing timelines, resources, and stakeholders to ensure
on-time, high-quality deliverables.
- Cross-Functional Collaboration: Work with teams across HR,
Finance, and Operations to ensure alignment between the People
Experience strategy and broader business objectives, tracking
progress and reporting back to leadership.
Support Internal Engagement
- Communications Strategy: Collaborate with our PR and Marketing
team to build strategy and share execution of internal
communications and engagement across the organization, ensuring
clarity and alignment of messaging in support of key company and
People Experience goals.
- Crisis Communications:Develop and implement crisis preparedness
and response plans for internal communications, ensuring the
organization is equipped to handle unexpected events with clarity
and coordination.
- Change Management: Partner with HR, functional leaders, and the
broader People Experience team to manage communications around
organizational changes, ensuring alignment and engagement at all
levels of the company.
- Content Creation: Partner with Marketing and PR to develop an
internal communications calendar, managing key touchpoints and
ensuring the delivery of relevant and engaging content that aligns
with Fetch's culture and business priorities.
Qualifications:
- Experience: 10+ years of relevant experience in strategy,
internal communications, HR, or a related field
- Cross-Functional Partnerships: 5+ years supporting HR/People,
Finance, Operations, or Advertising teams in a high-growth
environment.
- Analytical Skills: Advanced data analysis and interpretation
skills with a focus on performance metrics and predictive
analytics. Experience working with employee engagement data,
operational KPIs, and change management metrics.
- Communication Expertise: Proven ability to develop and execute
internal communication strategies that resonate with employees at
all levels of the organization. Also able to professionally operate
with and manage confidential information, using judgment and
discretion before determining when and how to communicate
information.
- Operational Rigor: Able to strategize and execute high-impact,
special projects with multiple stakeholders across the
organization, prioritizing effectively.
- Passionate Data-Driven Storyteller: Craft compelling narratives
backed by data to effectively communicate complex strategies,
foster engagement, and strengthen Fetch's people-first
culture.
- Technical Skills: Proficiency in tools such as Google Sheets,
Excel and data visualization platforms. Plus but not required if
you have experience with UKG, Lattice or related workforce planning
and development systems.
- Presentation Skills: Adept at presenting data-driven insights
to executives, facilitating strategic conversations, and driving
decision-making based on analysis.
- Leadership & Collaboration: Strong cross-functional
collaboration skills, with experience leading diverse teams and
managing complex projects in a matrixed organization.
Compensation:
At Fetch, we offer competitive compensation packages to the
exceptional folks we hire. The base salary range for this position
is $195,000 - $240,000. We also offer all employees equity in
Fetch, so that everyone can benefit from Fetch's growth.
At Fetch, we'll give you the tools to feel healthy, happy and
secure through:
- Equity
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical,
dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in
education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that
are centered around fostering a diverse and inclusive workplace
through events, dialogue and advocacy. The ERGs participate in our
Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9
paid holidays, including Juneteenth and Indigenous People's Day, as
well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for
primary caregivers, 14 weeks for secondary caregivers, and a
flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family
members will also receive a one time $2,000 incentive to assist
employees with covering the cost of childcare, clothing, diapers
and much more!
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Keywords: Fetch, Palatine , PX Strategy & Employee Engagement Director, Executive , Madison, Illinois
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